100% Product Satisfaction Guarantee
At The Pollinator, we are committed to providing you with the highest quality honey products. We stand behind our products and want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your honey or other products, we offer a 100% Product Satisfaction Guarantee.
Terms and Conditions:
If you have any questions or need assistance, please contact our customer service team by filling out the "Contact Us" page.
At The Pollinator, we are committed to providing you with the highest quality honey products. We stand behind our products and want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your honey or other products, we offer a 100% Product Satisfaction Guarantee.
Terms and Conditions:
- Eligibility: This guarantee applies to all honey products purchased directly from The Pollinator or our authorized retailers.
But let's keep this real, don't eat all the honey/product and then return the product container empty and say you didn't like it. - Time Frame: You must contact us within 30 days of your purchase to be eligible for a refund or replacement.
- Proof of Purchase: A valid proof of purchase (receipt or order number) is required to process your claim.
- Return Process:
- Contact our customer service team by filling out the "Contact Us" form to initiate a return.
- Provide details of your purchase and the reason for your dissatisfaction.
- Follow the instructions provided by our customer service team to return the product.
- Refund or Replacement:
- Upon receiving the returned product, we will inspect it to verify the issue.
- You will be offered a choice between a full refund or a replacement product.
- Refunds will be processed within 7-10 business days after the return is received.
- Exclusions:
- This guarantee does not cover damage caused by improper storage or handling of the product.
- Products purchased from unauthorized sellers are not covered by this guarantee.
- Changes to the Guarantee: The Pollinator reserves the right to modify or discontinue this guarantee at any time without prior notice.
If you have any questions or need assistance, please contact our customer service team by filling out the "Contact Us" page.